Have you been following the three-month old methane leak in Southern California?  This event has led California to declare a state of emergency due to enormous amounts of hazardous gas being leaked in the San Fernando Valley. This incident reminds us of how well prepared gas companies must be in the event of major gas leaks. This event may be an anomaly, but it is a great reminder for gas agencies to review response protocols to minimize damages if this type of disaster were to occur again.  First responders must adhere to strict incident response protocols to take control of any situation while minimizing damages and costs. Many industries have incident response protocols similar to the ones that are undoubtedly being used to handle the methane leak. But what makes a good response protocol? Here are the 4 major steps that should be part of any incident response protocol using a pipeline leak as an example.

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There’s a reason why there’s a saying that goes as follows: A picture is worth a thousand words, but a video is worth a million! We are moving into a modern workplace where live video streaming is quickly becoming the norm for communication. A perfect example is all the video meetings that take place thanks to services like GoToMeeting, WebEx and Zoom. But live video has other applications outside of regular meetings, particularly in incident response. The definition of Incident Response is an organized approach to addressing and managing the aftermath of an event. When responding to an incident, having a video-enabled communication system will not only help your company limit damages, but also reduce costs and recovery time. The days where still images are the only way of documenting an incident are over. Having a reliable, live video streaming system will soon be the norm for rapid incident response and resolution.

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It’s 1AM local time. A fish and wildlife field officer is responding to a report of a panther in a tree in a high density residential area. As the officer arrives on the scene the panther leaps from the tree and slowly starts to make its way into the street. Flashlight in one hand, tranquilizer rifle in the other, as the officer needs to radio in for assistance. Facing this situation would be a lot safer if the officer had their hands free. In the midst of it all, the officer needs to pay attention to details so that they can recall the situation and document it. This is just one example of a wildlife incident response, but it has many similarities to incidents in most other industries. Having a reliable real-time incident response system can protect field staff and help them better communicate with supporting staff. Let’s explore a typical incident response system and its benefits for field support.

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Below is a list of common acronyms in the oil and gas upstream sector. Soon you’ll be able to understand that a CWFM system assists VPDCs with RTDs and RTCPs.

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