Have you been following the three-month old methane leak in Southern California? This event has led California to declare a state of emergency due to enormous amounts of hazardous gas being leaked in the San Fernando Valley. This incident reminds us of how well prepared gas companies must be in the event of major gas leaks. This event may be an anomaly, but it is a great reminder for gas agencies to review response protocols to minimize damages if this type of disaster were to occur again. First responders must adhere to strict incident response protocols to take control of any situation while minimizing damages and costs. Many industries have incident response protocols similar to the ones that are undoubtedly being used to handle the methane leak. But what makes a good response protocol? Here are the 4 major steps that should be part of any incident response protocol using a pipeline leak as an example.